1. Information we collect

We may collect information you provide directly, such as your name, phone number, and email address, when you contact us through our website, by phone, by email, or via WhatsApp to ask about hearing aids or book a consultation.

2. How we use your information

• To respond to your enquiries and provide information about our products and services.
• To schedule and manage hearing consultations.
• To share relevant offers, such as our current promotional discounts, if you've asked to hear about them.

3. WhatsApp communications

If you message us via WhatsApp, that conversation is also subject to WhatsApp's own privacy policy and terms, as WhatsApp is operated by Meta Platforms, Inc. We use WhatsApp only to communicate with you directly and do not use it to send unsolicited marketing messages.

4. Information sharing

We do not sell your personal information. We may share limited information with service providers who help us operate our business (for example, appointment scheduling), under confidentiality obligations, or where required by law.

5. Data retention

We retain personal information only for as long as necessary to respond to your enquiry, provide our services, or comply with legal obligations.

6. Your rights

You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.

7. Cookies

This website may use basic cookies or similar technologies to help it function properly. It does not currently use third-party advertising cookies.

8. Children's privacy

Our services are intended for adults seeking hearing care for themselves or a family member. We do not knowingly collect personal information directly from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the most recent revision.

10. Contact us

For any privacy-related questions or requests, contact us at contact@hear-sonic.com or via WhatsApp at +91-9310688516.